Shipping conditions

Shipment

At [Artifey], we aim to provide you with the best shipping options, no matter where you live. We deliver to hundreds of customers worldwide every day and offer the highest level of responsiveness.

HOW LONG DOES DELIVERY TAKE? ( 1 + 2 )

The delivery timeframe consists of two periods.

together:

1) Processing time (1-2 working days):

Order confirmation, customization, quality check, packaging

ATTENTION: Due to the coronavirus, there may be delays on the part of the shipping service providers!

Within 12-24 hours of receiving your order, it will be reviewed and approved. Once the order is approved in our system, production will commence. For products with personalized processing, it takes approximately 1-2 days to produce the product, ensure its quality, and package it.



2) Delivery time (approx. 3-7 working days, depending on the country):

The time it takes from our international shipping center to the delivery address. Once the item has been picked up from the warehouse, it takes:

  • Austria 5-7 working days*
  • Germany 1-3 working days*
  • Switzerland 5-7 working days*

to be delivered to its destination.

*All shipping times exclude customs processing and delays. Delays may occur during peak periods such as Christmas, Black Friday, and Valentine's Day.

How much does shipping cost?

We offer the following shipping rates:

1.) Insured shipping (with tracking) - Insured against theft, loss or damage to the package for €4.95

2.) Free insured shipping (with tracking) - Insured against theft, loss or damage to the package for orders over €39.

Please note that once an order has been placed, it cannot be changed or cancelled, as the packaging and processing process of your order begins immediately upon receipt.